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Commitment to product pre-sale, sale and after-sales service

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One. pre-sale service

1. Fully understand the needs of customers, and show the specific conditions of the products to the customers truthfully and in detail;

2. Provide professional product consulting services, provide inspection reception and various convenient conditions at any time;

3. Select professional and technical personnel and commercial personnel for product communication, provide product performance, characteristics, relevant plan design drawings and related coefficients in a timely manner, and actively cooperate with the buyer to select the appropriate product manufacturer.

two. In-sale service

1. In the shortest time after signing the contract, our company will provide the products and related services involved in the contract;

2. The company is fully responsible for product packaging, quality and equipment performance. During product manufacturing, the testing, inspection and testing of products and related parts are strictly implemented in accordance with relevant standards;

3. After the contract products pass the factory inspection and acceptance, the factory will pack them in accordance with the requirements of the relevant documents in the contract and annexes, and the corresponding stock price standards. The packaging should ensure that the contract products are in good quality during transportation;

4. If the buyer finds any loss, defect, shortage, or non-compliance with the quality of the product caused by our factory (including production, transportation, packaging), our company will repair or replace the product in time according to the contract after receiving the relevant notice Or reissue the shortage, and the related expenses (including transportation and repair costs) caused by this will be borne by the company; if the damage is caused by the buyer, the company will provide related repairs or reissue the shortage, and the cost will be borne by the buyer;

three. After-sales service

1. During the warranty period, our factory will provide installation, debugging and repair services for the product for free;

2. After the product is sold, the company will continue to track its usage and quality status. We solemnly promise not only to provide buyers with high-quality products, but also to provide high-quality services. We will establish an eternal, convenient and fast connection and service channel between the buyer and the seller, and will "pre-sale service", "sale service" and "after-sales service" throughout the entire product life cycle.


Contact: Dong Xuping
Phone: 0574-88882458
Mobile: 13819892072

Contact us

Add:No. 2-1, Zongyan Road, Xikou Town Industrial Park, Fenghua City, Zhejiang,Province, China

Tel:0574-88882458、88882478、88882498

Mobile:13065670638、13819892072

Fax:0574-88882428

E-mail:sales@nbuck.net